VoIP & Communications
Modern Business Telephony
for the Midlands
Replace your ageing phone system with a flexible, feature-rich VoIP solution — or extend Microsoft Teams into a full business communications platform.
Solutions
Business Communications, Simplified
Hosted VoIP
A fully managed hosted phone system with auto-attendant, hunt groups, voicemail-to-email, call recording, and mobile app — from £8/user/month.
Microsoft Teams Calling
Add PSTN calling to Microsoft Teams using Microsoft Calling Plans or our SIP trunk solution — making Teams your all-in-one communications hub.
SIP Trunking
Replace costly ISDN lines with SIP trunks — reducing call costs by up to 60% while adding resilience, capacity, and advanced features.
Contact Centre
Multi-channel contact centre for teams handling high inbound volumes — with call recording, analytics, queuing, and CRM integration.
Number Porting
Keep your existing numbers when you switch. We manage the full porting process to ensure zero disruption for your customers.
Handsets & Headsets
Supply and configuration of Yealink, Poly, and EPOS handsets and headsets — or go fully softphone with desktop and mobile apps.
ISDN Switch-Off: January 2027
BT Openreach is permanently switching off the PSTN and ISDN network by January 2027. If your business uses ISDN lines for phones, fax, or broadband, you must migrate before this date or risk losing service entirely. Don't leave it to the last minute — availability of engineers and equipment is already becoming constrained.
Act Before 2027
ISDN Switch-Off — Are You Ready?
Beacon can audit your current lines, design a modern replacement, and manage the migration from start to finish with zero downtime.
Free ISDN Audit
We'll audit your current lines, phone system, and broadband connections — and tell you exactly what needs to change before the 2027 deadline.
Migration Planning
A phased migration plan designed around your timescales and budget — no big-bang cutovers, no unnecessary risk.
Zero Downtime Migration
Parallel running of old and new systems during transition ensures your phones never go silent during the switchover period.
Reduce Your Bills
Modern VoIP and SIP solutions almost always cost less than legacy ISDN lines — many clients see 40–60% reductions in their monthly call costs.
Why Switch?
ISDN vs Modern VoIP
| Feature | Legacy ISDN | Beacon Hosted VoIP |
|---|---|---|
| Monthly cost | High — fixed line rentals + call charges | From £8/user/month all-inclusive |
| Scalability | Fixed channels — expensive to add lines | Add or remove users instantly |
| Remote working | Office-only unless forwarded | Full features on any device, anywhere |
| Call recording | Expensive add-on or not available | Included as standard |
| Future-proof | Switched off January 2027 | Cloud-based, continuously updated |
Is Your Phone System Ready for 2027?
Book a free communications review and we'll audit your current setup, check your ISDN exposure, and recommend the right modern solution for your business.
Book Free Comms Review